Introduction
At BWCI, we respect your privacy and we want to do everything that we can to keep your personal
information safe.
Our basic promise to you is that we will only collect and hold as much information as is needed to
perform our appointed tasks and to comply with our legal obligations. Our physical and electronic
security measures help to ensure that only those staff members who need to access your
information for work purposes are able to do so.
We will only share your personal information outside of our firm to fulfil the terms of our client
engagements or where we are legally required to do so. We will never sell your personal information
to anyone.
All personal information will be held and processed by BWCI Pension Trustees (Jersey) Limited
(“BWPTJ”) in accordance with the Data Protection (Jersey) Law, 2018 and any other applicable data
protection regulations.
What information do we collect?
Our main areas of business activity are administration and trusteeship of retirement and other
employee benefit plans. In the course of these activities, we may use various pieces of information.
This typically includes name, date of birth, place of birth, nationality, residential address, marital
status, salary and/or plan contributions or insurance premiums, and tax residence information.
We also collect basic contact information such as name, employer, and email address for routine
communication with you, and also when individuals sign up for Bandwagon (the BWCI Group
newsletter).
When you use our websites, certain information is collected:
- Log information – Our web servers will automatically collect and store data for each request
made. This includes device information, dates and times, your IP address and browser
information. - Cookies – We place cookies on your device to store information related to your use of the
websites. - Third party services – We use services such as Google Analytics to monitor usage of our
websites. This service places a cookie on your device to record your interaction with our
websites. The service also collects non-identifiable information related to your use of our
site such as device and browser information. We use this data to help improve our websites
structure and delivery of information.
What do we do with it?
Your personal information is used to maintain benefit records or to accurately perform benefit
calculations. You should contact us if you believe the data we hold about you is incorrect. If you
provide information about other individuals, eg joint account holders, we assume they confirm that
you have authority to provide this information. We are legally obliged under certain circumstances
to report tax or regulatory information on benefits.
If you have agreed to be on our Bandwagon mailing list, we use your contact details to maintain and
develop our business relationship with you by keeping you informed of developments in the Channel
Islands and internationally and with news about BWCI.
Other information gathered from your usage of the website is used to identify browsing patterns
and trends. We also use log information to identify any potential problems with our services.
Is my information shared with anyone else?
We will only share your personal information outside of our firm to fulfil the terms of our client
engagements. We may also be legally required to share some details (for example, to comply with
regulatory or tax reporting obligations). We will never sell your personal information to anyone.
General browsing data is collected and stored on our behalf by Google, their privacy policy is
available at https://www.google.com/policies/privacy. When transferring your data to other
jurisdictions, we comply with applicable data protection laws.
How long is it held?
Your personal information is held for only as long as it is needed to perform the terms of our client
engagements. In some cases, legal requirements dictate that we continue to keep some records until
a period of time has elapsed. Your information will be deleted, destroyed, or returned when we no
longer have a legitimate business reason to retain it.
If you would like to be removed from the Bandwagon mailing list, please Contact Us simply stating
that you would like to be removed from the mailing list.
Complaints or queries
We try to meet the highest standards when collecting and using personal information. For this
reason, we take any complaints we receive about this very seriously. We encourage people to bring
it to our attention if they think that our collection or use of information is unfair, misleading or
inappropriate.
If you want to make a complaint about the way we have processed your personal information, you
can contact us at DataProtectionTeam@bwcigroup.com
If you are unhappy with our response or the handling of a specific right, you can also make a
complaint to the local supervisory authority. Their details are:
Telephone:
+44 1534 716530
Email:
enquiries@jerseyoic.org
Address:
Jersey Office of the Information Commissioner
2nd Floor, 5 Castle Street
St Helier
Jersey
JE2 3BT
Access to Personal Information
BWPTJ tries to be as open as it can be in terms of giving people access to their personal information.
Individuals can find out if we hold any personal information by making a ‘subject access request’ or
equivalent under the relevant legislation or regulation. To make a request to BWPTJ for any
personal information we may hold you can either e-mail us at DataProtectionTeam@bwcigroup.com
or write to us at the address provided at the end of this document.
Your Rights
Data protection legislation provides data subjects with a number of rights. These include:
- The right to know what type of personal data we hold about you, given details about how
we use it and to be provided with a copy of the personal data held; - The right to have any errors or omissions corrected;
- In certain circumstances, the right to request erasure of all your personal data that we hold;
- The right to request we restrict the processing of your personal data;
- The right to object to the further processing of your personal data, including the right to
object to direct marketing; - The right to withdraw consent if you had previously given us consent to process your data;
- The right to request that personal data that you have given to us be moved to a third party;
- The right to lodge a complaint.
How can I get more details?
To contact us for more information about this Privacy Notice or the treatment of any personal
information which you have provided to the website, if you wish to be removed from the BWCI
Group email list, or to update the personal information which you have provided to the website,
please email us DataProtectionTeam@bwcigroup.com, or at:
BWCI Data Protection Team
De Carteret House
7 Castle Street
St Helier
Jersey
JE2 3BT